"I have been wanting to write you for weeks now, and haven’t known where to begin. You have been such an amazing advocate for our family during our mom’s last years. I remember when you and I first met and you were so gracious in showing a calm, stead influence with your background and knowledge. I was not at my best that day, feeling such a mix of emotion, and yet you stayed matter of fact and comforting. I personally thank you for all you have done. You are a beautiful person with a beautiful countenance. We have been so blessed to have crossed your path."